In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 01, 2026 - 08:00 UTC
Scheduled - Work Breakdown
01/06/26 circa 08.00 - Isolation of 132KV Transformer NUTM T1
10/06/26 circa 17.00 - Reinstatement of 132KV Transformer NUTM T1

Purpose of Project
To allow UK Power Networks (UKPN) to carry out external network substation commissioning.
Systems Impacted
No building impact is anticipated. All load will be transferred seamlessly onto 132KV Transformer
NUTM T2 with no loss of power
to customers.
Method of Procedure
The switching activities will be coordinated between UK Power Networks and Global Switch
via telephone contact. All switching will be carried out by UK Power Networks to
the Global Switch approved Method of Procedure to ensure a seamless operation when transferring
load from one
transformer to the other.
Work Permits:
This operation is carried out remotely by UK Power Networks and no permits are required.
Risk Analysis
The switching operations will be carried out by UK Power Networks Control and will be
seamless to the Global Switch infrastructure. All switching operations are carried out
upstream of London East incoming supplies and therefore the building will remain DRUPS/UPS
backed at all times.
Mitigation Measures
No switching operations will be permitted unless both UK Power Networks and Global Switch
are happy that the switching does not present any risk to the building load.
Back out Plan
No immediate back out is available once Transformer NUTM T1 is isolated. In the event of an issue
with NUTM T2
Transformer Global Switch will request UKPN to abort commissioning activities to allow NUTM T1 to
be
returned to service. Recovery time is estimated at 4 hours during working hours and 6 hours at any
other time.

Jun 1, 2026 08:00 - Jun 10, 2026 17:00 UTC

About This Site

Welcome to the Taiga Cloud status page! This page provides information about availability & planned maintenance events of the Taiga Data Cloud Services API at https://api.nd-cloud.com/docs. Subscribe to the updates to stay up-to-date!

Taiga Cloud API Operational
Taiga Cloud Network Operational
90 days ago
99.9 % uptime
Today
Availability Sweden (cluster ndcloud-arcticcircle) Operational
90 days ago
100.0 % uptime
Today
Availability Norway (cluster ndcloud-underground) Operational
90 days ago
100.0 % uptime
Today
Availability Sweden (cluster ndcloud-arcticband) Operational
90 days ago
100.0 % uptime
Today
Availability Norway (cluster ndcloud-odin) Operational
90 days ago
100.0 % uptime
Today
Availability Norway (cluster ndcloud-heimdall) Operational
90 days ago
100.0 % uptime
Today
Availability United Kingdom (cluster ndcloud-njoerd) Operational
90 days ago
100.0 % uptime
Today
Availability Sweden (cluster ndcloud-freyr) Operational
90 days ago
99.73 % uptime
Today
Availability Sweden (cluster ndcloud-loki) Operational
90 days ago
99.73 % uptime
Today
Availability Sweden (cluster ndcloud-thor) Operational
90 days ago
99.73 % uptime
Today
Availability United Kingdom (cluster ndcloud-balder) Operational
90 days ago
100.0 % uptime
Today
Availability Sweden (cluster ndcloud-ragnar) Operational
90 days ago
99.73 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Pure Storage Upgrade - NO2-A12-A-21-40, Bulk, Norway Jun 10, 2026 07:00-15:00 UTC

Maintenance Window:
* 10th June 2026, 07:00–15:00 UTC

Reason for Maintenance:
We will be upgrading our Pure Storage array from version 6.5.4 to the latest required version. This upgrade addresses a known issue involving a Token Exchange service memory leak, which can impact the array management interface.

Expected Duration:
Up to 8 hours per maintenance window.

Scope of Work:
The upgrade will be performed by Pure Storage engineers.

Expected Impact:
The storage environment is designed with redundancy and the upgrade will be carried out on one controller at a time. As a result, we do not expect a complete loss of service. However, there is a small risk of temporary disruption. In rare cases:

* A host may lose connectivity despite multipathing protections
* This could cause the system to enter a read-only file system state
* A reboot of the affected host may be required, resulting in brief downtime

Mitigation Measures:
We will actively monitor the upgrade throughout the maintenance window. If any hosts are affected, we will take immediate action, including rebooting servers where necessary, to minimise impact and restore normal service as quickly as possible.

Communication Plan:
We will provide updates during the maintenance window and a confirm once all work has been successfully completed.

If you have any concerns during this maintenance window, please contact Taiga Cloud Customer Support via the ticket portal or email cloud-support@taigacloud.com.

Posted on May 26, 2026 - 09:16 UTC

Preventative UPS maintenance - nLighten Chester Jun 10, 2026 08:00 - Jun 11, 2026 16:00 UTC

Preventative UPS maintenance - nLighten Chester

Maintenance start: 10/08/2026 08:00
Maintenance end: 11/08/20206 16:00
Location: Chester, UK, Data Hall 2

Please be advised that nLighten and our specialist vendor will be carrying out preventative maintenance to the four UPS systems associated with your infrastructure.

If you have any concerns during this maintenance window, please contact Taiga Cloud Customer Support via the ticket portal or email cloud-support@taigacloud.com.

Posted on Jun 08, 2026 - 07:52 UTC

Pure Storage Upgrade - NO2-A12-A-22-40, Bulk, Norway Jun 11, 2026 07:00-15:00 UTC

Maintenance Window:
* 11th June 2026, 07:00–15:00 UTC

Reason for Maintenance:
We will be upgrading our Pure Storage array from version 6.5.4 to the latest required version. This upgrade addresses a known issue involving a Token Exchange service memory leak, which can impact the array management interface.

Expected Duration:
Up to 8 hours per maintenance window.

Scope of Work:
The upgrade will be performed by Pure Storage engineers.

Expected Impact:
The storage environment is designed with redundancy and the upgrade will be carried out on one controller at a time. As a result, we do not expect a complete loss of service. However, there is a small risk of temporary disruption. In rare cases:

* A host may lose connectivity despite multipathing protections
* This could cause the system to enter a read-only file system state
* A reboot of the affected host may be required, resulting in brief downtime

Mitigation Measures:
We will actively monitor the upgrade throughout the maintenance window. If any hosts are affected, we will take immediate action, including rebooting servers where necessary, to minimise impact and restore normal service as quickly as possible.

Communication Plan:
We will provide updates during the maintenance window and a confirm once all work has been successfully completed.

If you have any concerns during this maintenance window, please contact Taiga Cloud Customer Support via the ticket portal or email cloud-support@taigacloud.com.

Posted on May 26, 2026 - 09:17 UTC

Pure Storage Upgrade - NO2-A12-A-23-40, Bulk, Norway Jun 12, 2026 07:00-15:00 UTC

Maintenance Window:
* 12th June 2026, 07:00–15:00 UTC

Reason for Maintenance:
We will be upgrading our Pure Storage array from version 6.5.4 to the latest required version. This upgrade addresses a known issue involving a Token Exchange service memory leak, which can impact the array management interface.

Expected Duration:
Up to 8 hours per maintenance window.

Scope of Work:
The upgrade will be performed by Pure Storage engineers.

Expected Impact:
The storage environment is designed with redundancy and the upgrade will be carried out on one controller at a time. As a result, we do not expect a complete loss of service. However, there is a small risk of temporary disruption. In rare cases:

* A host may lose connectivity despite multipathing protections
* This could cause the system to enter a read-only file system state
* A reboot of the affected host may be required, resulting in brief downtime

Mitigation Measures:
We will actively monitor the upgrade throughout the maintenance window. If any hosts are affected, we will take immediate action, including rebooting servers where necessary, to minimise impact and restore normal service as quickly as possible.

Communication Plan:
We will provide updates during the maintenance window and a confirm once all work has been successfully completed.

If you have any concerns during this maintenance window, please contact Taiga Cloud Customer Support via the ticket portal or email cloud-support@taigacloud.com.

Posted on May 26, 2026 - 09:18 UTC

Pure Storage Upgrade - NO2-A12-A-24-40, Bulk, Norway Jun 13, 2026 07:00-15:00 UTC

Maintenance Window:
* 13th June 2026, 07:00–15:00 UTC

Reason for Maintenance:
We will be upgrading our Pure Storage array from version 6.5.4 to the latest required version. This upgrade addresses a known issue involving a Token Exchange service memory leak, which can impact the array management interface.

Expected Duration:
Up to 8 hours per maintenance window.

Scope of Work:
The upgrade will be performed by Pure Storage engineers.

Expected Impact:
The storage environment is designed with redundancy and the upgrade will be carried out on one controller at a time. As a result, we do not expect a complete loss of service. However, there is a small risk of temporary disruption. In rare cases:

* A host may lose connectivity despite multipathing protections
* This could cause the system to enter a read-only file system state
* A reboot of the affected host may be required, resulting in brief downtime

Mitigation Measures:
We will actively monitor the upgrade throughout the maintenance window. If any hosts are affected, we will take immediate action, including rebooting servers where necessary, to minimise impact and restore normal service as quickly as possible.

Communication Plan:
We will provide updates during the maintenance window and a confirm once all work has been successfully completed.

If you have any concerns during this maintenance window, please contact Taiga Cloud Customer Support via the ticket portal or email cloud-support@taigacloud.com.

Posted on May 26, 2026 - 09:19 UTC

Shut down iBGP peerings between Boden and Lefdal DCs Jun 15, 2026 04:00-04:10 UTC

We will shut down the iBGP peerings between Boden and Lefdal DCs.
Maintenance window: 2020-06-15 04:00 UTC
Duration: 10 minutes

All the Boden and Lefdal services are now fully separated and do not expect any production issues.

If you have any concerns during this maintenance window, please contact Taiga Cloud Customer Support via the ticket portal or email cloud-support@taigacloud.com.

Posted on Jun 09, 2026 - 06:15 UTC

UPS Test - Bulk DC (ndcloud-odin) Jun 15, 2026 07:00 - Jun 28, 2026 16:00 UTC

There will be conducted alarm testing on the UPS's for DCM101. Buld DC will test 1 by 1 battery rack, on 1 UPS at the time, which will not give any operational disturbance. There will be a slight reduction in UPS capacity, but Buld DC will still have more than enough to support the current load.

The reason is to verify alarms and safety function of the UPS's.

The work will start week 25 and continue to end week 26

Location: N01.DCM101

Start time and date: 2026-06-15 08:00 CEST

Stop time and date: 2026-06-28 17:00 CEST

If you have any concerns during this maintenance window, please contact Taiga Cloud Customer Support via the ticket portal or email cloud-support@taigacloud.com.

Posted on Jun 02, 2026 - 06:08 UTC

Scheduled Maintenance - Chester, UK Jun 22, 2026 07:00 - Jun 25, 2026 16:00 UTC

Maintenance Window:

22/06/2026 07:00 UTC – 25/06/2026 16:00 UTC

Location & Affected Areas:

• Site: nLighten Chester – United Kingdom

• Impacted Area: Data Hall 2


Description:

Preventative maintenance involving inspection and remedial works on SW/BDs 1, 2, 3, and 5.

Works will be carried out over four days, with one SW/BD isolated per day. During each isolation, a 1N power supply will be removed from listed ND cabinets within Data Hall 2.

* 22/06/2026 – SW/BD 2
Isolation, inspection, and remedial works.

Affected cabinets:

• Row 1: 1, 4, 5, 6, 9, 12, 13, 16, 17, 18, 21, 24, 25, 28, 29, 30, 33, 36

• Row 2: 3, 6, 7, 10, 11, 12, 15, 18, 19, 22, 23, 24, 27, 30, 31, 34, 35, 36

* 23/06/2026 – SW/BD 1
Isolation, inspection, and remedial works.

Affected cabinets:

• Row 1: 1, 2, 3, 6, 8, 11, 13, 14, 15, 18, 20, 23, 25, 26, 27, 30, 32, 35

• Row 2: 2, 5, 7, 8, 9, 12, 14, 17, 19, 20, 21, 24, 26, 29, 31, 32, 33, 36

* 24/06/2026 – SW/BD 3
Isolation, inspection, and remedial works.

Affected cabinets:

• Row 1: 2, 4, 7, 8, 9, 10, 14, 16, 19, 20, 21, 22, 26, 28, 31, 32, 33, 34

• Row 2: 1, 2, 3, 4, 8, 10, 13, 14, 15, 16, 20, 22, 25, 26, 27, 28, 32, 34

* 25/06/2026 – SW/BD 5
Isolation, inspection, and remedial works.

Affected cabinets:

• Row 1: 3, 5, 7, 10, 11, 12, 15, 17, 19, 22, 23, 24, 27, 29, 31, 34, 35, 36

• Row 2: 1, 4, 5, 6, 9, 11, 13, 16, 17, 18, 21, 23, 25, 28, 29, 30, 33, 35

Posted on May 28, 2026 - 14:49 UTC
Jun 9, 2026

No incidents reported today.

Jun 8, 2026

No incidents reported.

Jun 7, 2026
Completed - The scheduled maintenance has been completed.
Jun 7, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 07:00 UTC
Scheduled - Requested date: 15/05/2026
Duration: 23 Days (including weekends)
Hours: 24 hours

Level 5 is currently fed from the old building chiller systems to the CW (Chilled Water)
Fanwalls. The Fanwalls are designed with a supply air of 24°C under normal
conditions to client’s server intake, with SLA temperatures limits of 16°C (low limit) &
30°C (high limit). Global Switch have built a new chiller system that runs under
modern design practices and is more efficient and currently being offline heat load
tested.
The new hybrid chilled water system runs at elevated to the old system CW water
flow temperatures. However, the supply air temperature of 24°C will remain the
same because the Fanwalls were oversized at design for this migration.
Under abnormal conditions estimated for approximately 0.55% of the year, the CHW
system will operate in ‘Drift Mode’, meaning higher CW water flow temperatures
resulting in higher supply air temperature expected at 27°C, which is still has a good
margin to the high limit.
As part of the migration the Fanwalls airflow and valve control will be
recommissioned and the modes of operation tested under strict script and control
measures to ensure all parts of the system operate as designed.

Apr 28, 07:19 UTC
Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
Completed - The scheduled maintenance has been completed.
Jun 3, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 09:00 UTC
Scheduled - Purpose of Project
To carry out Battery Replacement on UPS C PowerStream

Systems Impacted
PowerStream C will be put in to maintenance bypass, no battery backup will be available in event of a mains fail.

Method of Procedure
This maintenance will be carried out in accordance with the OEM Method Statement and Risk Assessment and Global Switch approved Method of Procedure.

Work Permits:
To be issued by Global Switch Authorised Person prior to works commencing.

Risk Analysis
To facilitate this maintenance it will be necessary to switch each UPS in turn to external maintenance bypass. Whilst the maintenance is in progress the customers load will not have Static UPS battery support from that UPS but the bypass supply. Meaning if a power failure event were to occur the power for the stream would be loss during the generator transfer period.

Mitigation Measures
No works will commence until all UPS's are confirmed by the OEM as alarm free and operating normally. In addition PowerStation 5 Generators will also be confirmed as operating normally and available to support load in the event of a utility mains failure. A call will also be made to UKPN to ensure there are no network issues that could impact Global Switch during each UPS maintenance window.

Back out Plan
Each UPS will be capable of being returned to service as soon as it is safely possible to do so. The maintenance will not proceed if Global Switch consider the customers load is at risk.

Deferment Analysis
This replacement work is necessary to ensure the continued resilience of customers critical load and should not be deferred.

May 12, 11:18 UTC
Completed - The scheduled maintenance has been completed.
Jun 3, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 07:01 UTC
Scheduled - Maintenance Window:
* 3rd June 2026, 07:00–09:00 UTC

Reason for Maintenance:
We will be performing planned maintenance to update the public Taiga Cloud service domains as part of ongoing platform improvements.

Following this change, the services will now be using the following domains:
* Customer Portal: https://portal.taigacloud.tech
* Production API: https://api.taigacloud.tech

Customers using the existing portal URL will be redirected where possible to minimise disruption

Expected Duration:
Up to 2 hours.

Expected Impact:
We expect minimal customer impact during this maintenance. However, customers may experience a short period where the portal or API access is temporarily unavailable while the change is completed.

Mitigation Measures:
The change will be carried out during a planned maintenance window. We will monitor the platform throughout the maintenance and perform validation checks once the change is complete.

Where possible, access from existing public URLs will continue to redirect to the new service domains to reduce disruption.

Communication Plan:
We will provide updates during the maintenance window and confirm once the work has been successfully completed.

If you have any concerns during this maintenance window, please contact Taiga Cloud Customer Support via the ticket portal or email cloud-support@taigacloud.com.

May 22, 10:17 UTC
Completed - The scheduled maintenance has been completed.
Jun 3, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 07:00 UTC
Scheduled - During this maintenance period, we are updating our API. Please be aware that it may not be possible to spin up or shutdown VMs during the full maintenance window. The upgrade will further improve the stability of our network in the future.

Our engineering team will monitor the maintenance closely to minimize downtime. We apologize for any inconvenience this may cause. Please reach out to cloud-support@taigacloud.com in case of any questions.

For future updates and notifications, please subscribe to our status page on https://status-cloudservices.northerndata.de.

May 20, 11:48 UTC
Completed - The scheduled maintenance has been completed.
Jun 3, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 08:00 UTC
Scheduled - Maintenance Window:

3rd June 2026, 08:00 UTC


Location & Affected Areas:

• Site: Boden, Sweden

• Impacted Areas: Racks DH09-A-25 and DH09-A-26


Urgency:

High Priority

Impact:

This operation will temporarily reduce redundancy on the rack DH09-A-25. No service downtime is expected, and remains operational during the entire duration of the maintenance.

If you have any concerns during this maintenance period, please contact Taiga Cloud Customer Support via the ticket portal or cloud-support@taigacloud.com

May 26, 16:18 UTC
Jun 2, 2026

No incidents reported.

Jun 1, 2026

Unresolved incident: UKPN isolation of 132Kv Transformer NUTM T1 for network substation commissioning - Global Switch London.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026
Completed - The scheduled maintenance has been completed.
May 27, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 10:00 UTC
Scheduled - Description
Maintenance Window – BULK Infiniband Cable Re-organisation

Date: 27th May 2026 10:00 - 11:00 AM UTC
Expected Duration: 1 hour

Reason for Maintenance:
We will be re-organising the Infiniband cabling to improve cable management.

Expected Impact:
Minimal impact is expected. Redundancy is in place, and only one port will be disconnected and reconnected at a time.

Scope of work:
Each Infiniband switch port will be worked on one at a time. A total of 28 cables across 8 racks will be disconnected and reconnected as part of the re-organisation.

Communication Plan:
We will provide updates during the maintenance window and a confirm once all work has been successfully completed.

If you have any concerns during this maintenance window, please contact Taiga Cloud Customer Support via the ticket portal or email cloud-support@taigacloud.com.

May 21, 15:38 UTC
May 26, 2026
Completed - The scheduled maintenance has been completed.
May 26, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 07:00 UTC
Scheduled - Maintenance Window:
* 26th May 2026, 07:00–15:00 UTC

Reason for Maintenance:
We will be upgrading our Pure Storage array (NO2-A11-A-21-27) from version 6.4.10 to the latest required version. This upgrade addresses a known issue involving a Token Exchange service memory leak, which can impact the array management interface.

Expected Duration:
Up to 8 hours per maintenance window.

Scope of Work:
The upgrade will be performed by Pure Storage engineers.

Expected Impact:
The storage environment is designed with redundancy and the upgrade will be carried out on one controller at a time. As a result, we do not expect a complete loss of service. However, there is a small risk of temporary disruption. In rare cases:
* A host may lose connectivity despite multipathing protections
* This could cause the system to enter a read-only file system state
* A reboot of the affected host may be required, resulting in brief downtime

Mitigation Measures:
We will actively monitor the upgrade throughout the maintenance window. If any hosts are affected, we will take immediate action, including rebooting servers where necessary, to minimise impact and restore normal service as quickly as possible.

Communication Plan:
We will provide updates during the maintenance window and a confirm once all work has been successfully completed.

If you have any concerns during this maintenance window, please contact Taiga Cloud Customer Support via the ticket portal or email cloud-support@taigacloud.com.

May 7, 12:53 UTC