Outage is resolved and services are restored. Incident resolved.
What caused the incident? Fiber break on fiber owned by GlobalConnect.
What was done to fix the incident? Fiber break located and spliced.
Posted Oct 09, 2026 - 04:22 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 08, 2026 - 16:51 UTC
Update
On-site technicians found the root cause, a fiber/cable break.
Posted Oct 08, 2026 - 16:51 UTC
Identified
The traffics have been automatically re-routed to our redundant circuit.
Posted Oct 08, 2026 - 11:40 UTC
Investigating
One of our Core-Backbone circuit is down in Boden. It can cause connectivity issue in the Boden cluster. Our network team and Core-Backbone are investigating the issue. We will keep you updated with the news.
If you have any questions, please contact the support team via the ticket portal or email cloud-support@taigacloud.com.
Posted Oct 08, 2026 - 10:55 UTC
This incident affected: Taiga Cloud Network (Availability Sweden (cluster ndcloud-arcticcircle), Availability Sweden (cluster ndcloud-arcticband), Availability Sweden (cluster ndcloud-freyr), Availability Sweden (cluster ndcloud-loki), Availability Sweden (cluster ndcloud-thor), Availability Sweden (cluster ndcloud-ragnar)).