In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 04, 2025 - 08:00 UTC
Scheduled - Summary: Pre works as identified on the RCA

Risk : Low, no service impact or redundancy level decrease from design.

Start Date: 04/12/2025

End Date: 09/12/2025

Overview:

Software and firmware updates to our cooling distribution units (CDU) to optimize the current system´s response. The guardrails currently in place can be further exploited by increasing thresholds without causing concerns with safety boundaries. Additionally, we will be installing pressure sensors throughout our PCW to provide better visibility and control, by having more granular data available for our systems. A second pressurization unit will, as well, be brought to service to provide better response times and resiliency when we need to pressurise/ de-pressurise our PCW line.

Recommendation:

Our recommendation is to move forward with the above under supervision from Start Campus operations team.

Objective:

Overall objective is to optimize our system´s response and behavior. Improving software thresholds together with new field instruments will increase our system´s performance.

Procedure:

Activities will be completed in different days to avoid clashes and major impacts. Software and firmware updates, for CDUs, will be completed on a "one at the time" basis so system functionality will be maintained. Pressure sensors will be installed in existent pockets and second pressurization unit will be assembled without causing disturbances to the PCW system.

Dec 4, 2025 08:00 - Dec 9, 2025 20:00 UTC

About This Site

Welcome to the Taiga Cloud status page! This page provides information about availability & planned maintenance events of the Taiga Data Cloud Services API at https://api.nd-cloud.com/docs. Subscribe to the updates to stay up-to-date!

Taiga Cloud API Operational
Taiga Cloud Network Operational
90 days ago
99.99 % uptime
Today
Availability Sweden (cluster ndcloud-arcticcircle) Operational
90 days ago
100.0 % uptime
Today
Availability Norway (cluster ndcloud-underground) Operational
90 days ago
100.0 % uptime
Today
Availability Sweden (cluster ndcloud-arcticband) Operational
90 days ago
100.0 % uptime
Today
Availability Norway (cluster ndcloud-odin) Operational
90 days ago
100.0 % uptime
Today
Availability Norway (cluster ndcloud-heimdall) Operational
90 days ago
100.0 % uptime
Today
Availability United Kingdom (cluster ndcloud-njoerd) Operational
90 days ago
100.0 % uptime
Today
Availability Sweden (cluster ndcloud-freyr) Operational
90 days ago
100.0 % uptime
Today
Availability Sweden (cluster ndcloud-loki) Operational
90 days ago
99.99 % uptime
Today
Availability Sweden (cluster ndcloud-thor) Operational
90 days ago
99.99 % uptime
Today
Availability United Kingdom (cluster ndcloud-balder) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

PB Systems - nLighten Chester Dec 8, 2025 08:00 - Dec 13, 2025 18:00 UTC

Maintenance Window:
8th - 12th Desember 2025 - 8:00 - 18:00

Location & Affected Areas:
• Site: nLighten Chester - United Kingdom
• Impacted Area: Data Hall 2

nLighten via specialist vendor will be carrying out works to add additional ACB's to existing PB's 1,2,3 and 5.

The work is planned to be non intrusive with no downtime required.

Posted on Oct 27, 2025 - 08:58 UTC

Preventative Maintenance - nLighten Chester Data Hall Dec 10, 2025 09:00-17:00 UTC

Maintenance Window:
10th Desember 2025 09:00 - 17:00

Location & Affected Areas:
• Site: nLighten Chester - United Kingdom
• Impacted Area: Data Hall 2

Please be advised that nLighten and our specialist vendor will be carrying out preventative maintenance works to the seventy-two number RDHX associated with the Northern data infrastructure. nLighten strives to perform the Scheduled Maintenance Activity without impact on the Services.

Posted on Oct 27, 2025 - 09:07 UTC

Testing of cooling plant - Start Campus Portugal Dec 15, 2025 08:00 - Dec 18, 2025 20:00 UTC

Summary: Testing of Cooling plant

Risk : Low, redundancy level always up to N.

Start Date: 15/12/2025

End Date: 18/12/2025

Overview:

Test of the new firmware and software implemented on the CDU, continue the testing of the cooling system, this includes the following works:

Day 1:
09:00 - Go no Go meeting - 30 minutes
09:30 - Teams briefing - 30 minutes
10:00 - Teams in position - 30 minutes
10:30 - F1 Mechanical Cooling String isolation - 60 minutes
11:30 - F2 Sea water Hex isolation - 60 minutes
12:30 - Lunch break - 60 minutes
13:30 - F3 PCW ring isolation 1 - 30 minutes
14:00 - F4 PCW ring isolation 2 - 30 minutes
14:30 - F5 Power down BMS panels - 30 minutes
15:00 - G1 Change over to Chiller mode - 30 minutes
15:30 - H1 Staging Up in Chiller mode - 30 minutes
16:00 - H2 Staging Down in Chiller mode - 30 minutes
16:30 - I1 Duty rotation Cooling string - 30 minutes
17:00 - J1 Fault rotation Cooling string - 60 minutes
18:00 - System restoring back to normal - 30 minutes
18:30 - Teams briefing - 30 minutes

Day 2:
08:00 - Teams briefing - 30 minutes
08:30 - K1 Mains failure pump & chiller - 60 minutes
09:30 - L1 Change over to Free Cool mode - 30 minutes
10:00 - M1 Staging Up in Free cool mode - 30 minutes
10:30 - M2 Staging Down in Free cool mode - 30 minutes
11:00 - N1 Duty rotation Cool water pump - 30 minutes
11:30 - O1 Fault rotation Condenser water pump - 60 minutes
12:30 - Lunch break - 60 minutes
13:30 - P1 Fault rotation Cooling Tower - 60 minutes
14:30 - Q1 Mains failure Cooling Tower - 30 minutes
15:00 - R1 Change over to Seawater Cooling mode - 60 minutes
16:00 - S1 Staging Up in Seawater mode - 30 minutes
16:30 - S2 Staging Down in Seawater mode - 30 minutes
17:00 - T1 Duty rotation Seawater HEX - 30 minutes
17:30 - U1 Fault rotation Seawater HEX - 30 minutes
18:00 - System restoring back to normal - 30 minutes
18:30 - Teams briefing - 30 minutes



Day 3:
08:00 - Teams briefing - 30 minutes
08:30 - V1 Change over to Seawater & Chiller mode - 60 minutes
09:30 - W1 Staging Up Seawater & Chiller Cooling - 30 minutes
10:00 - W2 Staging Down Seawater & Chiller Cooling - 30 minutes
10:30 - X1 Support mode - 60 minutes
11:30 - X2 Stabilization mode - 60 minutes
12:30 - Lunch break - 60 minutes
13:30 - X3 Recharge mode - 60 minutes
14:30 - Y1 PCW Differential Pressure Sensor failure - 30 minutes
15:00 - Y2 Temperature Transmitter failure - 30 minutes
15:30 - Y3 Enthalpy transmitter failure - 30 minutes
16:30 - System restoring back to normal - 30 minutes
17:00 - Teams briefing - 30 minutes

Posted on Dec 04, 2025 - 07:41 UTC

Stability updates for the Taiga Cloud API Jan 8, 2026 07:00-09:00 UTC

During this maintenance period, we are updating our API. Please be aware that it may not be possible to spin up or shutdown VMs during the full maintenance window. The upgrade will further improve the stability of our network in the future.

Our engineering team will monitor the maintenance closely to minimize downtime. We apologize for any inconvenience this may cause. Please reach out to cloud-support@taigacloud.com in case of any questions.

For future updates and notifications, please subscribe to our status page on https://status-cloudservices.northerndata.de.

Posted on Nov 19, 2025 - 08:52 UTC

Resilience upgrade - Lefdal, Norway Jan 10, 2026 09:00-11:00 UTC

Location -
Lefdal – Container 30



Maintenance Window -
10 January, 2026 at 10:00 CET

A 2-hour implementation window:
Start: 10:00 CET
End: 12:00 CET



Description of Change -
This change involves work on the Taiga network infrastructure located in Container 30 at Lefdal. The goal is to increase resilience and stability within the Taiga network environment.

Reason for Change -
Increase resilience in Taiga network container ( Container 30) 


Urgency -
Medium Priority


Expected Service Impact -
Service interruption is expected to be minimal, as the majority of the Taiga network equipment will remain operational in different container


Our team will monitor the process closely and take immediate action to reboot any affected hosts, minimizing any potential impact.


If you have any concerns during this maintenance window, please contact Taiga Cloud Customer Support via the ticket portal or email cloud-support@taigacloud.com.

Posted on Nov 24, 2025 - 10:10 UTC
Dec 7, 2025

No incidents reported today.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

Unresolved incident: Pre Works maintenance - Start Campus Portugal.

Dec 3, 2025
Completed - Stability improvements successfully applied. All services back in normal working state.
Dec 3, 07:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 07:00 UTC
Scheduled - During this maintenance period, we are updating our API. Please be aware that it may not be possible to spin up or shutdown VMs during the full maintenance window. The upgrade will further improve the stability of our network in the future.

Our engineering team will monitor the maintenance closely to minimize downtime. We apologize for any inconvenience this may cause. Please reach out to cloud-support@taigacloud.com in case of any questions.

For future updates and notifications, please subscribe to our status page on https://status-cloudservices.northerndata.de.

Nov 19, 08:51 UTC
Dec 2, 2025
Completed - The scheduled maintenance has been completed.
Dec 2, 17:02 UTC
Verifying - Verification is currently underway for the maintenance items.
Dec 2, 16:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 10:47 UTC
Scheduled - Location -
Boden, Sweden

Maintenance Window -
02 Dec, 2025 

Start: 11:30 CET
End: 19:00 CET


Description - 

The production gateways in Boden are currently on a single point of failure due to an upstream production switch failure. The team are currently migrating the servers to restore resilience. At least two gateways will remain online throughout the work and no impact is expected.

Urgency -
High priority


Expected Service Impact -
There is not expected to be any production traffic outage during this maintenance.

Our team will monitor the process closely and take immediate action to reboot any affected hosts, minimizing any potential impact.


If you have any concerns during this maintenance window, please contact Taiga Cloud Customer Support via the ticket portal or email cloud-support@taigacloud.com.

Dec 2, 10:47 UTC
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
Completed - The scheduled maintenance has been completed.
Nov 28, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 07:00 UTC
Scheduled - Maintenance Window:
17th November – 18th December 2025

Location & Affected Areas:
• Site: Lefdal Mine Datacenter, Norway
• Impacted Area: 11B

Procedure:
Step 1: Detach Cable Management
Step 2: Unplug and remove the left PDU
Step 3: Reattach Network Cables to the Cable Managers
Step 4: Mount and Connect the New PDU
Step 5: Repeat for the right side of the rack

Adherence to cable management standards and grounding protocols is critical to maintaining system
integrity, safety, and operational consistency during this task.

The procedure ensures minimal risk to equipment and zero downtime for critical IT infrastructure.

If you have any concerns during this maintenance period, please contact Taiga Cloud Customer Support via the ticket portal or cloud-support@taigacloud.com

Nov 7, 07:45 UTC
Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
Completed - The scheduled maintenance has been completed.
Nov 25, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 08:00 UTC
Scheduled - Maintenance Window:
23rd October - 25th November 2025

Location & Affected Areas:
• Site: nLighten GlobalSwitch London East - United Kingdom
• Impacted Area: UK E01

As GlobalSwitch London East approach our migration to facilitate the removal of Level 5 from the DRUPS backed system onto the more efficient generator and SUPS backed systems , there will be periods of reduced resilience .
The attached documentation explains this along with theit timelines for undertaking the works.
Essentially, we have 2 periods at approximately 2-3 weeks each commencing October 23rd through to the end of November.

Isolation of PSS /5/A from Power station B ( 23rdOctober – 9thNovember )
The first period commencing 24 th October through to 9 th November will be isolating the ‘A’ HV supply from the A power station and running on the B supply only . This is considered a minimal risk.
During this period, GlobalSwitch London East will also be running fail over scenarios during the generator testing, and this will introduce some additional risk as we will be relying on the static ups systems installed on your floors.
AVK to connect/test RMUA at E01/E02/E03 - 1day (31 Oct 2025)
AVK to connect/test RMUB at E01/E02/E03 - 1day (03 Nov 2025)
AVK to connect/test RMUC at E01/E02/E03 - 1day (04 Nov 2025)
AVK to connect/test RMUC at E01 - 1day (05 Nov 2025)
AVK to connect/test RMUE&F at E01/E02/E03 - 1day (06 Nov 2025)
GS OPS to place Ring Feeders E01,E02 & E03 in service on HV-A only and carry out Mains fail test HV-SWB-5A by AVK - 1day (07 Nov 2025)

Isolation of PSS/5/B from Power Station B (10thNovember – 25th November)
AVK to connect/test RMUR at E01/E02 - 1day (17 Nov 2025)
AVK to connect/test RMUE&F at E01 - 1day (18 Nov 2025)
AVK to connect/test RMUD at E01/E02/E03 - 1day (19 Nov 2025)
AVK to connect/test RMUC at E01/E02/E03 - 1day (20 Nov 2025)
AVK to connect/test RMUB at E01/E02/E03 - 1day (21 Nov 2025)
AVK to connect/test RMUA at E01/E02/E03 - 1day (24 Nov 2025)
GS OPS to place Ring Feeders E01,E02 & E03 in service with rings split. AVK to carry out Total Mains Fail Test with rings split - 1day (25 Nov 2025)

Oct 14, 07:01 UTC
Nov 24, 2025
Completed - The scheduled maintenance has been completed.
Nov 24, 22:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 11:15 UTC
Scheduled - Maintenance Activity:
* Full Cooling Plant Re-Cx
* Duration: 13/11/2025 to 24/11/2025
* Daily Schedule: 08:00 – 19:00

Effect on Production: Minor reduction in cooling capacity during certain tests. No major operational impact.

Nov 13, 11:02 UTC
Completed - The scheduled maintenance has been completed.
Nov 24, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 00:00 UTC
Scheduled - Upcoming maintenances in Start Campus Portugal Sines (November):

Fire Hydrants maintenance - 01/11/2025 00:00 - 04:12 - Fire Hydrant 1-14 - Criticality: Low
Sprinkler Air Compressors - 01/11/2025 00:00 - 01:00 - Air Compressor for dry pipe sprinkler north - Criticality: Low
Lightning Rod - 01/11/2025 00:00 - 01:00 - Lightning Protection Substation - Criticality: Low
Lightning Rod - 01/11/2025 00:00 - 01:00 - Lightning Protection Buffer Vessels - Criticality: Low
Lightning Rod - 01/11/2025 00:00 - 01:00 - Lightning Protection DC-01 - Criticality: Low
Side Stream Filtration - 01/11/2025 00:00 - 01:00 - PCW Side Stream Filter 1-2, Cooling Tower 2-4 Multimedia Filter, Criticality: Low
Air Cooled Chiller - 01/11/2025 00:00 - 02:00 - Air Cooled Chiller 1-2 - Criticality: Low
Cooling Tower/ACS - 01/11/2025 00:00 - 03:00 - Cooling Tower 2-4 - Criticality: Low
Water Cooled Chiller - 01/11/2025 00:00 - 03:00 - Process Cooling Water Chiller 2-4, Criticality: Low
Rear Door Coolers - 01/11/2025 00:00 - 03:36 - RDC.2.P01 - RDC.2.P36 - Criticality: Low
UPS Systems - 01/11/2025 00:00 - 08:00 - UPS B3 module 1-4, UPS B4 module 1-4, UPS B5 module 1-4, Criticality: Low
Generators - Run Tests - 01/11/2025 00:00 - 16:00 - Generator 1-8 - Criticality: Low
Fire Pumps tests - 03/11/2025 00:00 - 01:00 - Sprinkler - Criticality: Low
Cooling Tower/ACS - 03/11/2025 00:00 - 03:00 - Cooling Tower 2-4 - Criticality: Low
Fire Pumps tests - 10/11/2025 00:00 - 01:00 - Sprinkler - Criticality: Low
Cooling Tower/ACS - 10/11/2025 00:00 - 03:00 - Cooling Tower 2-4 - Criticality: Low
Fire Pumps tests - 17/11/2025 00:00 - 01:00 - Sprinkler - Criticality: Low
Cooling Tower/ACS - 17/11/2025 00:00 - 03:00 - Cooling Tower 2-4 - Criticality: Low
Fire Pumps tests - 24/11/2025 00:00 - 01:00 - Sprinkler - Criticality: Low
Cooling Tower/ACS - 24/11/2025 00:00 - 03:00 - Cooling Tower 2-4 - Criticality: Low

Oct 21, 09:35 UTC
Nov 23, 2025

No incidents reported.