All Systems Operational

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Welcome to the Taiga Cloud status page! This page provides information about availability & planned maintenance events of the Taiga Data Cloud Services API at https://api.nd-cloud.com/docs. Subscribe to the updates to stay up-to-date!

Taiga Cloud API Operational
Taiga Cloud Network Operational
90 days ago
100.0 % uptime
Today
Availability Sweden (cluster ndcloud-arcticcircle) Operational
90 days ago
100.0 % uptime
Today
Availability Norway (cluster ndcloud-underground) ? Operational
90 days ago
100.0 % uptime
Today
Availability Sweden (cluster ndcloud-arcticband) Operational
90 days ago
100.0 % uptime
Today
Availability Norway (cluster ndcloud-odin) Operational
90 days ago
100.0 % uptime
Today
Availability Norway (cluster ndcloud-heimdall) Operational
90 days ago
100.0 % uptime
Today
Availability United Kingdom (cluster ndcloud-njoerd) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
DC PowerStation - Intrusive HV Maintenance Mar 12, 2025 05:00 - Mar 15, 2025 05:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 17, 2025 - 10:13 UTC
Scheduled - Maintenance Window:
• Start Date: 12th March 2025 – 05:00 GMT
• End Date: 14th March 2025 – 22:00 GMT
• Duration: 3 Days
• Maintenance Time: 05:00 – 22:00 GMT Daily

Location & Affected Areas:
• Site: Global Switch - London East – PowerStation ‘B’

This is a scheduled critical maintenance activity involving PowerStation ‘B’ Output Panel B/D2 Bus Coupler B/DR/5 to B/DR/6 & BA/IT/Board LHS. The activity includes:
• Pre- and post-maintenance functional checks
• Protection testing
• Busbar inspections
• Isolation of HV Bus Couplers B/DR/5 to B/DR/6
• System validation and reinstatement procedures

This is a standard 5-year intrusive maintenance procedure conducted by Cophill Power Engineering (Q24-0362) and CBRE onsite maintenance teams.

• Medium Risk Level: The maintenance will result in a temporary reduction in resilience but will maintain an N+2 backup system throughout.
• The system operates on a Closed Ring topology, and during maintenance, an Open Ring configuration will be in place to ensure continuous service.
• Only one side of the system will be worked on at any given time, ensuring minimal disruption.
• In the event of a fault, some floors may experience a loss of ‘A’ supply, but DRUPS backup remains in place.
• No expected impact on ‘B’ supply areas.

Feb 17, 2025 - 10:11 UTC
Stability updates for the Taiga Cloud API Mar 12, 2025 08:00-09:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 05, 2025 - 08:49 UTC
Scheduled - During this maintenance period, we are updating our API. Please be aware that it may not be possible to spin up or shutdown VMs during the full maintenance window. The upgrade will further improve the stability of our network in the future.

Our engineering team will monitor the maintenance closely to minimize downtime. We apologize for any inconvenience this may cause. Please reach out to cloud-support@taigacloud.com in case of any questions.

For future updates and notifications, please subscribe to our status page on https://status-cloudservices.northerndata.de.

Jan 28, 2025 - 19:26 UTC
Maintenance Window:
• Start Date: 19th March 2025 – 07:00 GMT
• End Date: 19th March 2025 – 22:00 GMT
• Duration: 1 Day

Location & Affected Areas:
• Site: Global Switch – London East
• Impacted Areas: LONE: 4 & 5, LONN: A03, A04, B07, C03 & C09

Scope of Work:

This is a scheduled critical maintenance activity involving PowerStation ‘B’ BA/IT Board RHS. The activity includes:
• Pre- and post-maintenance functional checks
• Protection testing
• Busbar inspections
• Isolation of BA/IT Board RHS 11kV Bus section
• System validation and reinstatement procedures

This maintenance is part of a 5-year intrusive maintenance program.

Impact & Risk Assessment:
• Medium Risk Level: The maintenance will result in a temporary reduction in resilience while maintaining an N+2 backup system.
• The system operates on a Closed Ring topology, and during maintenance, an Open Ring configuration will be in place to ensure continuous service.
• No expected impact on ‘B’ supply areas.

If you have any concerns during this maintenance period, please contact Taiga Cloud Customer Support via the ticket portal or cloud-support@taigacloud.com

Thank you for your patience and understanding as we work to maintain a resilient and reliable infrastructure.

Posted on Feb 17, 2025 - 10:52 UTC
Stability updates for the Taiga Cloud API Mar 19, 2025 08:00-09:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 05, 2025 - 08:50 UTC
Scheduled - During this maintenance period, we are updating our API. Please be aware that it may not be possible to spin up or shutdown VMs during the full maintenance window. The upgrade will further improve the stability of our network in the future.

Our engineering team will monitor the maintenance closely to minimize downtime. We apologize for any inconvenience this may cause. Please reach out to cloud-support@taigacloud.com in case of any questions.

For future updates and notifications, please subscribe to our status page on https://status-cloudservices.northerndata.de.

Jan 28, 2025 - 19:25 UTC
Stability updates for the Taiga Cloud API Mar 26, 2025 08:00-09:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 05, 2025 - 08:50 UTC
Scheduled - During this maintenance period, we are updating our API. Please be aware that it may not be possible to spin up or shutdown VMs during the full maintenance window. The upgrade will further improve the stability of our network in the future.

Our engineering team will monitor the maintenance closely to minimize downtime. We apologize for any inconvenience this may cause. Please reach out to cloud-support@taigacloud.com in case of any questions.

For future updates and notifications, please subscribe to our status page on https://status-cloudservices.northerndata.de.

Jan 28, 2025 - 19:27 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 05, 2025 - 08:50 UTC
Scheduled - During this maintenance period, we are updating our API. Please be aware that it may not be possible to spin up or shutdown VMs during the full maintenance window. The upgrade will further improve the stability of our network in the future.

Our engineering team will monitor the maintenance closely to minimize downtime. We apologize for any inconvenience this may cause. Please reach out to cloud-support@taigacloud.com in case of any questions.

For future updates and notifications, please subscribe to our status page on https://status-cloudservices.northerndata.de.

Jan 28, 2025 - 19:28 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 05, 2025 - 08:50 UTC
Scheduled - During this maintenance period, we are updating our API. Please be aware that it may not be possible to spin up or shutdown VMs during the full maintenance window. The upgrade will further improve the stability of our network in the future.

Our engineering team will monitor the maintenance closely to minimize downtime. We apologize for any inconvenience this may cause. Please reach out to cloud-support@taigacloud.com in case of any questions.

For future updates and notifications, please subscribe to our status page on https://status-cloudservices.northerndata.de.

Jan 08, 2025 - 09:55 UTC
Stability updates for the Taiga Cloud API Apr 16, 2025 07:00-08:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 05, 2025 - 08:50 UTC
Scheduled - During this maintenance period, we are updating our API. Please be aware that it may not be possible to spin up or shutdown VMs during the full maintenance window. The upgrade will further improve the stability of our network in the future.

Our engineering team will monitor the maintenance closely to minimize downtime. We apologize for any inconvenience this may cause. Please reach out to cloud-support@taigacloud.com in case of any questions.

For future updates and notifications, please subscribe to our status page on https://status-cloudservices.northerndata.de.

Jan 08, 2025 - 09:56 UTC
Past Incidents
Mar 6, 2025

No incidents reported today.

Mar 5, 2025
Completed - The scheduled maintenance has been completed.
Mar 5, 08:55 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 5, 08:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 08:00 UTC
Scheduled - During this maintenance period, we are updating our API. Please be aware that it may not be possible to spin up or shutdown VMs during the full maintenance window. The upgrade will further improve the stability of our network in the future.

Our engineering team will monitor the maintenance closely to minimize downtime. We apologize for any inconvenience this may cause. Please reach out to cloud-support@taigacloud.com in case of any questions.

For future updates and notifications, please subscribe to our status page on https://status-cloudservices.northerndata.de.

Dec 18, 08:27 UTC
Mar 4, 2025

No incidents reported.

Mar 3, 2025

No incidents reported.

Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.

Feb 28, 2025

No incidents reported.

Feb 27, 2025

No incidents reported.

Feb 26, 2025

No incidents reported.

Feb 25, 2025
Resolved - Incident Summary

Earlier today, we experienced a failure on one of our block storage arrays, which caused partial downtime and disconnection to some production environments.

The issue was related to a faulty array controller (CT1), which resulted in NVMe connection drops from affected nodes. As a result, the nodes mounted the filesystem in read-only mode, preventing further write operations.

To restore functionality, a reboot of the affected nodes was performed, allowing them to reconnect to the storage controller successfully.

The issue has now been fully resolved, and all impacted environments are back online. We are conducting a root cause investigation to determine the underlying reason for the controller failure.

We apologize for any inconvenience this may have caused and appreciate your patience. If you have any concerns or need further assistance, please reach out to our support team.

Feb 25, 16:00 UTC
Feb 24, 2025
Completed - The scheduled maintenance has been completed.
Feb 24, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 07:00 UTC
Scheduled - Maintenance Window:
• Power System B: 24th February 2025 – 07:00 to 13:00 GMT

📍 Location & Affected Areas:
• Site: Lefdal Data Center - Norway
• Impacted Areas:
• Data-halls 24 & 25

Scope of Work:
This is a scheduled electrical power system maintenance impacting Power System B. The work includes:
• Power System B is taken down on 24th February
• Temporary loss of uptime on 24th February

This maintenance is essential for power system stability and long-term infrastructure reliability.

Impact & Risk Assessment:
• Temporary downtime (07:00-13:00 GMT)

Mitigation Measures:
• Continuous monitoring during maintenance.
• Immediate response teams on standby.
• For 24th February: Additional cooling contingency measures in place to minimize risks.


Thank you for your patience and cooperation.

Feb 17, 13:09 UTC
Feb 23, 2025

No incidents reported.

Feb 22, 2025

No incidents reported.

Feb 21, 2025

No incidents reported.

Feb 20, 2025

No incidents reported.