Update - Status: Resolved
The issue affecting the management network connectivity across Boden and associated satellite sites has now been fully resolved.
Root cause was linked to a routing issue on an upstream ISP circuit (CoreBackbone), which has now been restored. Additionally, one of the affected VPN tunnels in Boden was deactivated to stabilize the routing path.
All management interfaces (OOB/BMC) are now accessible, and connectivity has returned to normal across all impacted locations.
We appreciate your patience during this incident. If you continue to experience any related issues, please contact us at cloud-support@taigacloud.com.
Aug 29, 2025 - 11:59 UTC
The issue affecting the management network connectivity across Boden and associated satellite sites has now been fully resolved.
Root cause was linked to a routing issue on an upstream ISP circuit (CoreBackbone), which has now been restored. Additionally, one of the affected VPN tunnels in Boden was deactivated to stabilize the routing path.
All management interfaces (OOB/BMC) are now accessible, and connectivity has returned to normal across all impacted locations.
We appreciate your patience during this incident. If you continue to experience any related issues, please contact us at cloud-support@taigacloud.com.
Aug 29, 2025 - 11:59 UTC
Update - We’re pleased to report that management network connectivity has now been fully restored at our Lefdal site. Access to out-of-band (OOB), BMC, and other management interfaces is now operational.
Work is still ongoing with our upstream ISP and internal teams to ensure continued stability across other affected sites. We remain actively engaged in monitoring and validating connectivity in all regions.
Next update will be provided as soon as we have further progress. If you continue to experience access issues, please contact us at cloud-support@taigacloud.com.
Aug 29, 2025 - 09:23 UTC
Work is still ongoing with our upstream ISP and internal teams to ensure continued stability across other affected sites. We remain actively engaged in monitoring and validating connectivity in all regions.
Next update will be provided as soon as we have further progress. If you continue to experience access issues, please contact us at cloud-support@taigacloud.com.
Aug 29, 2025 - 09:23 UTC
Investigating - Affected Services: Management Network (OOB/BMC, BlueField)
We are currently investigating an issue affecting access to the management network across several data center locations, including Boden and remote satellite sites.
This includes out-of-band (OOB) management and BMC access to some infrastructure nodes, which may impact tasks such as power cycling or infrastructure-level troubleshooting. No customer production workloads are affected by this issue.
Initial analysis has identified a routing fault originating from one of our upstream ISP providers. Our teams are actively engaged in communication with the provider’s technical support to diagnose and resolve the issue as quickly as possible.
A war room has been initiated and our network engineering team is working to implement mitigation steps where possible.
We will continue to provide updates as we make progress toward full resolution.
If you experience any issues that may be related, please contact our support team at cloud-support@taigacloud.com.
Thank you for your patience.
Aug 29, 2025 - 07:06 UTC
We are currently investigating an issue affecting access to the management network across several data center locations, including Boden and remote satellite sites.
This includes out-of-band (OOB) management and BMC access to some infrastructure nodes, which may impact tasks such as power cycling or infrastructure-level troubleshooting. No customer production workloads are affected by this issue.
Initial analysis has identified a routing fault originating from one of our upstream ISP providers. Our teams are actively engaged in communication with the provider’s technical support to diagnose and resolve the issue as quickly as possible.
A war room has been initiated and our network engineering team is working to implement mitigation steps where possible.
We will continue to provide updates as we make progress toward full resolution.
If you experience any issues that may be related, please contact our support team at cloud-support@taigacloud.com.
Thank you for your patience.
Aug 29, 2025 - 07:06 UTC
About This Site
Welcome to the Taiga Cloud status page! This page provides information about availability & planned maintenance events of the Taiga Data Cloud Services API at https://api.nd-cloud.com/docs. Subscribe to the updates to stay up-to-date!
Taiga Cloud API
Operational
Taiga Cloud Network
Operational
Availability Sweden (cluster ndcloud-arcticcircle)
Operational
Availability Norway (cluster ndcloud-underground)
?
Operational
Availability Sweden (cluster ndcloud-arcticband)
Operational
Availability Norway (cluster ndcloud-odin)
Operational
Availability Norway (cluster ndcloud-heimdall)
Operational
Availability United Kingdom (cluster ndcloud-njoerd)
Operational
Availability Sweden (cluster ndcloud-freyr)
Operational
Availability Sweden (cluster ndcloud-loki)
Operational
Availability Sweden (cluster ndcloud-thor)
Operational
Availability United Kingdom (cluster ndcloud-balder)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
N01 Campus - DCM101 - Annual UPS maintenance Sep 1, 2025 05:00 - Sep 5, 2025 15:00 UTC
Annual UPS maintenance is scheduled for DCM101 week 36.
The maintenance will include mechanical bypass of the UPS, one at a time.
The maintenance will not affect the power supplies to your equipment, but there is limited redundancy during the works. Our systems will be closely monitored during the works.
Location: N01.DCM101
Start time and date: 2025-09-01 05:00
Stop time and date: 2025-09-05 15:00
Posted on Aug 18, 2025 - 13:53 UTC
The maintenance will include mechanical bypass of the UPS, one at a time.
The maintenance will not affect the power supplies to your equipment, but there is limited redundancy during the works. Our systems will be closely monitored during the works.
Location: N01.DCM101
Start time and date: 2025-09-01 05:00
Stop time and date: 2025-09-05 15:00
Posted on Aug 18, 2025 - 13:53 UTC
Stability updates for the Taiga Cloud API Sep 3, 2025 07:00-09:00 UTC
During this maintenance period, we are updating our API. Please be aware that it may not be possible to spin up or shutdown VMs during the full maintenance window. The upgrade will further improve the stability of our network in the future.
Our engineering team will monitor the maintenance closely to minimize downtime. We apologize for any inconvenience this may cause. Please reach out to cloud-support@taigacloud.com in case of any questions.
For future updates and notifications, please subscribe to our status page on https://status-cloudservices.northerndata.de.
Posted on Aug 05, 2025 - 08:31 UTC
Our engineering team will monitor the maintenance closely to minimize downtime. We apologize for any inconvenience this may cause. Please reach out to cloud-support@taigacloud.com in case of any questions.
For future updates and notifications, please subscribe to our status page on https://status-cloudservices.northerndata.de.
Posted on Aug 05, 2025 - 08:31 UTC
UK.MAN1 - CHESTER - RDHX Preventative maintance Sep 10, 2025 09:00-17:00 UTC
Please be advised that nLighten and our specialist vendor will be carrying out preventative maintenance works to the seventy-two number RDHX associated with the Northern data infrastructure.
No Customer action required
Posted on Jul 28, 2025 - 22:14 UTC
No Customer action required
Posted on Jul 28, 2025 - 22:14 UTC
Stability updates for the Taiga Cloud API Oct 1, 2025 07:00-09:00 UTC
During this maintenance period, we are updating our API. Please be aware that it may not be possible to spin up or shutdown VMs during the full maintenance window. The upgrade will further improve the stability of our network in the future.
Our engineering team will monitor the maintenance closely to minimize downtime. We apologize for any inconvenience this may cause. Please reach out to cloud-support@taigacloud.com in case of any questions.
For future updates and notifications, please subscribe to our status page on https://status-cloudservices.northerndata.de.
Posted on Aug 05, 2025 - 08:36 UTC
Our engineering team will monitor the maintenance closely to minimize downtime. We apologize for any inconvenience this may cause. Please reach out to cloud-support@taigacloud.com in case of any questions.
For future updates and notifications, please subscribe to our status page on https://status-cloudservices.northerndata.de.
Posted on Aug 05, 2025 - 08:36 UTC